Genesis Frequently Asked Questions
How do I log into Genesis?
To log into Genesis, please visit the Genesis Parent Portal.
How do I get my Genesis username and password?
All families are emailed a Genesis welcome letter upon entering the River Dell Regional School District. This email includes your username and password. Please keep your login information in a safe place, as you will use this account throughout your child/children's time at River Dell.
I can't remember my username and/or password. How can I retrieve it?
If you are unable to retrieve your information, please contact RegisterHelp@riverdell.org and include the following information:
- Your full name
- Your child/children's full name (first and last)
- Your child/children's grade
- Your home address
- Your primary email address
- Your primary phone number.
My contact information has changed. How do I update my contact information on Genesis?
It is very important to maintain current emergency contact information for your child(ren) at all times. Please review the information on the Contacts screen and then print out the contact information, update any changes, sign it, and return the form to the High School Guidance Department.
How do I switch from one child's information to another child's information in Genesis?
The name of the currently selected student is displayed in the 'Select Student' dropdown at the top of the screen. To pick a different student, click the 'Select Student' dropdown and choose the name of the student you want to select. Once you have done that, the tabs will take you to the newly selected student's information.
This dropdown list contains the names of all the students that you have access to. If you are missing a student, please contact RegisterHelp@riverdell.org.
I have a child in Roosevelt / Cherry Hill / New Bridge Center / Oradell Public School and need assistance accessing the Parent Portal. Can you help me?
Unfortunately, our Genesis Parent Portal only allows access to River Dell Middle School and High School students. For questions regarding your elementary school's parent access, please contact your child's elementary school.
Can I notify the school of my child's absence through Genesis?
Yes - for instructions, please see the following - Notify Attendance Office