Troubleshooting

How to Access the Software Center
How to install software for various classes

Installing Sketchup
How to get install Sketchup from the Windows Store

Allowing Apps to Access Your Microphone
Troubleshooting microphone issues

How to check for Teams Updates
Some issues in Microsoft Teams can be resolved by updating the app

Switching Audio Devices in a Teams Meeting
If sound isn't coming through headphones when in a Teams Meeting

How to change your default PDF app

Installing the Lockdown Browser for AP Testing
How to install the Respondus Lockdown Browser required for AP testing.

Disable Chrome Notifications
How to disable pop-up notifications on Chrome

Turn off Notifications for Likes and Reacts
Disabling pop-up notifications for likes and reactions in Teams

Closing Local Notebooks and Accessing OneNote Online

How to contact Help Desk
Quick tutorial on contacting Help for assistance.

Properly Restarting Your Laptop
Learn the best method of restarting your laptop.

Windows Updates
Windows updates are important to keep laptop running efficiently

Pen won't work - Draw with your finger
Pen isn't working from home

Accessing Office Online
Quick tutorial on accessing Office 365 Online

Microphone Issues
See how to fix your microphone if it isn't working.

Speaker audio fix
When your speaker audio is making odd sounds

Adjusting Webcam Zoom in Teams

Syncing your River Dell Account to Google
Getting set up to log into Google services with your student.riverdell.org email address

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